Senior Patient Access Specialist - Evening/Night ED

Nebraska Medicine; Omaha (NE); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Nebraska Medicine is seeking a Sr Patient Access Associate for Bellevue Medical Center Emergency Department. This full-time role supports timely access by greeting patients, creating accurate accounts, and guiding them through scheduling, registration, and insurance verification.

The position requires 2+ years of customer service, high school diploma, strong communication, multitasking, and a 35 wpm typing speed. BLS certification must be obtained within six months of hire.

Formación

• Minimum of two years customer service experience required.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner required.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with aptitude for detail-oriented work required.
• Demonstrates the ability to form and maintain working relationships within the organization to foster a team environment required.
• Ability to type 35 wpm with 95% accuracy rating required.
• Basic Life Support (BLS) certification within six months of hire or transfer date required (cost funded by department).

Responsabilidades

• Greet patients and customers in a professional, timely manner and create accounts accurately to optimize cash flow.
• Handle scheduling, pre-registration/pre-admission, registration/admission, insurance verification, receipting, and patient way finding/escorting.
• Provide coverage 24 hours a day, 7 days a week across departments, including Emergency Department.
• Face-to-face and bedside patient contact required.

Conocimientos

Customer service

Proactive

Multitasking

Communication

Detail-oriented

Teamwork

Typing 35 wpm

Organizational skills

Problem solving

Educación

High school diploma or equivalent

Herramientas

Word

Excel

Descripción del empleo

Nebraska Medicine is seeking a Sr Patient Access Associate for Bellevue Medical Center Emergency Department. This full-time role supports timely access by greeting patients, creating accurate accounts, and guiding them through scheduling, registration, and insurance verification.

The position requires 2+ years of customer service, high school diploma, strong communication, multitasking, and a 35 wpm typing speed. BLS certification must be obtained within six months of hire.