Senior Patient Access Specialist (Casual)

Nebraska Medicine; Omaha (NE); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Tuition assistance

Clarkson College discount

Career advancement

Job summary

Nebraska Medicine is seeking a Sr Patient Access Associate (Casual) to greet patients, create accurate accounts, and support scheduling, registration, and insurance verification. You will handle sensitive information with professionalism in a fast-paced hospital setting across main campus or Bellevue locations.

Responsibilities include attending training during the initial weeks, covering shifts as needed, and maintaining strong communication with patients and staff.

Qualifications

• Minimum of two years customer service experience.
• High school education or equivalent required.
• Ability to work in a proactive self-directed manner.
• Multi-tasking and problem solving abilities required.
• Strong written and verbal communication skills required.
• Strong communication and organizational skills with attention to detail.
• Ability to type 35 wpm with 95% accuracy.
• BLS certification within six months of hire or transfer date.

Responsibilities

• Greet patients professionally and ensure accurate account setup to optimize cash flow.
• Support scheduling, pre-registration, registration, insurance verification, and payment receipting.
• Provide face-to-face and bedside patient interaction as needed.
• Assist in multiple departments to cover shifts and meet staffing needs.

Skills

Customer service

Typing 35 wpm

Communication skills

Proactive/self-directed

Teamwork

Education

High school diploma or equivalent

Job description

Nebraska Medicine is seeking a Sr Patient Access Associate (Casual) to greet patients, create accurate accounts, and support scheduling, registration, and insurance verification. You will handle sensitive information with professionalism in a fast-paced hospital setting across main campus or Bellevue locations.

Responsibilities include attending training during the initial weeks, covering shifts as needed, and maintaining strong communication with patients and staff.