Senior Partner Activation & Growth Manager

SupportFinity™; San Francisco (CA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

100% medical, dental & vision insurance

401k with employer match

Flexible PTO

Fertility HRA up to $10,000 per year

Pet insurance

In-office perks like lunch and snacks

Job summary

SupportFinity™ is seeking a Customer Success Manager to join their team in San Francisco. This role involves building strong relationships with key partners like Accounting and Venture Capital, leading partner onboarding, and ensuring successful customer activation.

The ideal candidate will have at least 5 years of experience in Partner Success, exceptional communication skills, and a deep understanding of the partner ecosystem. SupportFinity™ offers comprehensive benefits including medical coverage and flexible PTO.

Qualifications

• Minimum 5 years of experience in Partner Success.
• Fluency with partner ecosystem operations.
• Exceptional project management and time management skills.
• Excellent verbal and written communication skills.
• Desire to learn the product inside out.

Responsibilities

• Build and maintain strong relationships with key partners.
• Serve as a trusted advisor for partner segments.
• Develop and deliver partner onboarding.
• Work with partners to drive efficient onboarding.

Skills

Partner ecosystem operations

Project management

Communication

Time management

Customer needs anticipation

Tools

QuickBooks Online

NetSuite

Sage

Microsoft Dynamics

Job description

SupportFinity™ is seeking a Customer Success Manager to join their team in San Francisco. This role involves building strong relationships with key partners like Accounting and Venture Capital, leading partner onboarding, and ensuring successful customer activation.

The ideal candidate will have at least 5 years of experience in Partner Success, exceptional communication skills, and a deep understanding of the partner ecosystem. SupportFinity™ offers comprehensive benefits including medical coverage and flexible PTO.