Senior Partner Activation & Growth Manager

Ramp; New York (NY); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

100% medical, dental & vision insurance coverage

401k with employer match

Flexible PTO

Fertility HRA

WFH stipend

Wellness stipend

Parental Leave

Relocation support

Pet insurance

Job summary

A financial operations platform is seeking a Customer Success Manager to manage partner relationships and drive the onboarding of partner-referred customers. The ideal candidate will have at least 5 years of experience in customer success or partnerships, with strong project and communication skills. This role involves ensuring efficient customer activation and maintaining excellent partner relationships. Competitive benefits include full medical coverage and flexible PTO.

Qualifications

• Minimum 5 years of experience in customer success, partnerships, or account management.
• Exceptional project and time management skills.
• Desire to understand and effectively communicate product functionalities.

Responsibilities

• Build and maintain relationships with key partner segments.
• Develop onboarding and education for partners on Ramp's products.
• Drive customer activation and ensure efficient onboarding at scale.

Skills

Customer success management

Project management

Verbal communication

Written communication

Problem-solving

Tools

QuickBooks Online

NetSuite

Microsoft Dynamics

Sage

Job description

A financial operations platform is seeking a Customer Success Manager to manage partner relationships and drive the onboarding of partner-referred customers. The ideal candidate will have at least 5 years of experience in customer success or partnerships, with strong project and communication skills. This role involves ensuring efficient customer activation and maintaining excellent partner relationships. Competitive benefits include full medical coverage and flexible PTO.