Platform Growth Lead: Partner Success & Expansion

Parafin; San Francisco (CA); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Equity grant

Medical, dental & vision insurance

Work from home flexibility

Unlimited PTO

Commuter benefits

Free lunches

Paid parental leave

401(k)

Employee assistance program

Job summary

A financial technology company in San Francisco seeks a Platform Growth Lead to manage strategic accounts and drive growth for platform partners. The ideal candidate has over 5 years of experience in customer success and strong relationship management skills. Responsibilities include onboarding, customer satisfaction, and enhancing account performance. This role offers a salary range of $180k - $250k, along with equity and comprehensive benefits including unlimited PTO and work-from-home flexibility.

Qualifications

• At least 5 years of experience in customer success or partnerships.
• Proven track record of achieving revenue-based targets.
• Outstanding verbal and written communication skills.

Responsibilities

• Lead post-sale onboarding and account growth.
• Drive account health and customer satisfaction.
• Monitor KPI performance and address growth issues.
• Influence partners on key growth and product initiatives.

Skills

Customer success expertise

Relationship management

Strong communication skills

Data analysis

Technical conversation leadership

Job description

A financial technology company in San Francisco seeks a Platform Growth Lead to manage strategic accounts and drive growth for platform partners. The ideal candidate has over 5 years of experience in customer success and strong relationship management skills. Responsibilities include onboarding, customer satisfaction, and enhancing account performance. This role offers a salary range of $180k - $250k, along with equity and comprehensive benefits including unlimited PTO and work-from-home flexibility.