Senior Parking Operations Leader – Guest Experience

Reimagined Parking; Lake Buena Vista (FL); Presencial; USD 68.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous Paid Time Off

Comprehensive Health Plans

Life and Disability Insurance

401(k) Plan

Employee Assistance Program

Parental and Caregiver Leave

Descripción de la vacante

Reimagined Parking is hiring a Parking Operations Manager to lead daily operations, supervise frontline teams, and ensure exceptional guest experiences at multiple locations in Florida. The role emphasizes staffing, scheduling, budgeting, and client engagement, with flexible hours including weekends and holidays.

The Operations Manager will drive standards, safety, and financial performance while maintaining strong relationships with tenants and partners.

Formación

• Proven leadership or operations management experience (3–5 years).
• Bachelor's degree preferred or an equivalent combination of education and management experience.
• Strong customer service, communication, and relationship-building skills.
• Ability to analyze operational and financial information and make sound decisions.
• Proficiency with Microsoft Office tools (Excel, Word, Outlook).

Responsabilidades

• Direct and oversee daily operations to ensure efficient service delivery and compliance with standards.
• Monitor performance and implement improvements to productivity and customer satisfaction.
• Recruit, hire, train, and retain qualified team members; manage staffing plans and schedules.
• Promote hospitality and exceptional guest service across all locations.
• Manage expenses, payroll, and payroll reporting; support revenue growth initiatives.
• Maintain client relationships and regular performance reporting.
• Ensure compliance with policies, safety standards, and regulatory requirements.

Conocimientos

Leadership

Customer service

Communication

Problem-solving

Time management

Educación

Bachelor's degree preferred

Herramientas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descripción del empleo

Reimagined Parking is hiring a Parking Operations Manager to lead daily operations, supervise frontline teams, and ensure exceptional guest experiences at multiple locations in Florida. The role emphasizes staffing, scheduling, budgeting, and client engagement, with flexible hours including weekends and holidays.

The Operations Manager will drive standards, safety, and financial performance while maintaining strong relationships with tenants and partners.