Parking Operations Leader — Guest Experience & Growth

Reimagined Parking Inc.; Florida; On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Paid Time Off

Health Plans

401(k) Plan

Life Insurance

Employee Assistance Program

Parental and Caregiver Leave

Job summary

Reimagined Parking in Florida is seeking a Parking Operations Manager to lead daily operations, staff, and guest experience across assigned facilities. You will manage performance, control expenses, and maintain client relationships while ensuring compliance with standards.

The role requires a flexible schedule, weekend/evening work, and strong leadership skills to drive service excellence and financial results for our parking and mobility programs.

Qualifications

• Bachelor's degree preferred or equivalent combination of education and management experience.
• Minimum 3-5 years of leadership or operations management experience.
• Experience managing staffing, scheduling, labor budgets, and employee performance.
• Strong customer service, communication, and relationship-building skills.
• Ability to analyze operational and financial information and make sound business decisions.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Demonstrated ability to lead teams in a fast-paced service environment.
• Valid driver's license and acceptable driving record, if required.

Responsibilities

• Direct and oversee daily operations to ensure efficient service delivery and compliance with company standards.
• Monitor operational performance and implement improvements that enhance productivity, service quality, and customer satisfaction.
• Conduct regular site inspections to ensure cleanliness, safety, equipment functionality, and overall operational readiness.
• Resolve operational issues, customer concerns, and service disruptions in a timely and professional manner.
• Ensure accurate implementation of company policies, procedures, and client requirements.

Skills

Leadership

Operations management

Staffing

Customer service

Financial analysis

MS Office

Education

Bachelor's degree

Tools

Excel

Word

Outlook

Job description

Reimagined Parking in Florida is seeking a Parking Operations Manager to lead daily operations, staff, and guest experience across assigned facilities. You will manage performance, control expenses, and maintain client relationships while ensuring compliance with standards.

The role requires a flexible schedule, weekend/evening work, and strong leadership skills to drive service excellence and financial results for our parking and mobility programs.