Senior OT Cybersecurity TAM - Remote-First Advisor

Dragos; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

Dragos is a global leader in OT cybersecurity with a remote-first culture. Dragos Platform customers rely on trusted guidance, timely content, and proactive health checks to maximize value from our solutions.

As a customer success advisor, you will build relationships, tailor recommendations, and collaborate with sales, engineering, and product teams to continuously improve offerings for enterprise clients.

Qualifications

• 4+ years in enterprise cybersecurity, as SOC analyst or engineer.

Responsibilities

• Be a platform power user, managing expectations and promoting self-advocacy.
• Conduct health checks, track metrics, and escalate issues internally.
• Engage with sales, engineering, and product teams to improve offerings.

Skills

Enterprise cybersecurity

SOC analyst

ICS/OT knowledge

SIEM workflows

Tools

SIEM platforms

Job description

Dragos is a global leader in OT cybersecurity with a remote-first culture. Dragos Platform customers rely on trusted guidance, timely content, and proactive health checks to maximize value from our solutions.

As a customer success advisor, you will build relationships, tailor recommendations, and collaborate with sales, engineering, and product teams to continuously improve offerings for enterprise clients.