Senior OT Cyber TAM — Europe (Remote)

dragos; United States; Remote; USD 87,000 - 106,000; Full time

Benefits offered by this job

Competitive Equity Package

Comprehensive Benefits Plan

Job summary

Dragos is seeking a Senior Technical Account Manager (TAM) to serve as a trusted advisor to critical infrastructure customers across Europe. You will help clients maximise the value of Dragos solutions, strengthen OT cybersecurity, and translate business priorities into practical, measurable outcomes with stakeholders across cybersecurity, engineering, and operations.

This role blends OT/ICS expertise with consulting and relationship management.

Qualifications

• 3+ years' experience in OT/ICS or critical infrastructure environments.
• Experience in security operations, threat detection, and vulnerability management.
• Familiarity with ISA/IEC 62443, NIST CSF, or similar frameworks.

Responsibilities

• Advise and advocate for assigned customer accounts.
• Lead onboarding and adoption of Dragos solutions.
• Conduct workshops aligning platform capabilities with customer goals.
• Guide integration into existing security and operational workflows.
• Provide ongoing technical guidance to improve maturity.
• Monitor health and adoption, identify risks.
• Collaborate with cross-functional teams to ensure a seamless customer experience.
• Travel up to 30% across Europe.
• Act as SME for OT cybersecurity topics in workshops and executive briefings.

Skills

OT/ICS domains

Threat intelligence

Security operations

Stakeholder engagement

Industrial cybersecurity

Job description

Dragos is seeking a Senior Technical Account Manager (TAM) to serve as a trusted advisor to critical infrastructure customers across Europe. You will help clients maximise the value of Dragos solutions, strengthen OT cybersecurity, and translate business priorities into practical, measurable outcomes with stakeholders across cybersecurity, engineering, and operations.

This role blends OT/ICS expertise with consulting and relationship management.