Senior Technical Account Manager (Fully Remote)

Dragos; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Dragos is a global leader in OT cybersecurity, offering remote-first engagement with clients across the globe. The role focuses on onboarding, adoption, and technical enablement to help customers operationalize use cases and maximize the value of Dragos solutions.

Ideal candidates have 3+ years in OT/ICS or critical infrastructure, with knowledge of SCADA/DCS and security operations, and familiarity with ISA/IEC 62443, NIST CSF, and European cyber resilience requirements.

Qualifications

• 3+ years in OT/ICS or critical infrastructure with knowledge of SCADA/DCS and security operations.
• Familiarity with ISA/IEC 62443, NIST CSF, and European cyber resilience requirements.

Responsibilities

• Lead onboarding, adoption, and technical enablement to help customers operationalize use cases.
• Monitor customer health and collaborate with internal teams to drive value realization.

Skills

OT/ICS experience

SCADA/DCS knowledge

Security operations

ISA/IEC 62443 / NIST CSF

Job description

• Act as a trusted advisor for critical infrastructure clients across Europe, maximizing value from Dragos solutions.
• Combine OT/ICS cybersecurity expertise with strong consulting and relationship management skills.

Responsibilities:

• Lead onboarding, adoption, and technical enablement to help customers operationalize use cases.
• Monitor customer health and collaborate with internal teams to drive value realization.

Qualifications:

• 3+ years in OT/ICS or critical infrastructure, with knowledge of SCADA/DCS and security operations.
• Familiarity with frameworks like ISA/IEC 62443, NIST CSF, and European cyber resilience requirements.

Dragos

Dragos is a global leader in operational technology (OT) cybersecurity, protecting critical infrastructure through technology, threat intelligence, and expert services. It's a remote-first, mission-driven team across the globe, built on authenticity, transparency, and trust.