Senior Order Entry & Accuracy Leader

Core Home; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Growth opportunities

Collaborative environment

Job summary

Core Home is seeking a Senior Order Entry Specialist with a proven track record of accuracy to own high-volume order entries and elevate team standards. You bring meticulous attention to detail, a bias for action, and the leadership presence to guide others through complex orders.

You will validate pricing, item codes, and shipping addresses in the ERP, act as escalation point for discrepancies, collaborate with sales, warehouse and logistics, and mentor junior staff while driving continuous

Qualifications

• Associate's or Bachelor's degree preferred.
• 3-5 years of experience in order entry, order fulfillment, or customer service.
• Excellent verbal and written communication skills, English/Spanish bilingual is a plus.
• Hands-on experience with ERP systems or order management software strongly preferred.
• Demonstrated ability to multitask, prioritize, and lead in a fast-paced, deadline-driven environment.
• Strong analytical and problem-solving skills, with a track record of improving processes.
• Prior experience training, mentoring, or leading others in an accuracy- or detail-intensive role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Responsibilities

• Enter and validate high-volume and high-complexity purchase orders in the ERP system with zero tolerance for errors.
• Own end-to-end order accuracy for assigned accounts, including pricing validation, item codes, and shipping addresses.
• Act as the escalation point for order discrepancies, exceptions, and edge cases.
• Identify patterns in recurring errors or inefficiencies and recommend/implement process improvements to prevent recurrence.
• Communicate proactively and confidently with customers on complex order issues, discrepancies, and resolutions.
• Partner cross-functionally with sales, warehouse, and logistics teams to resolve fulfillment issues and improve order-to-delivery accuracy.
• Audit and analyze order accuracy reports at a team level; lead root-cause analysis and corrective action plans.
• Support leadership with reporting, documentation, and administrative oversight of order processing workflows.]
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Skills

Attention to detail

Communication skills

Leadership presence

Multitasking

Bilingual English/Spanish

Problem solving

Education

Bachelor's degree

Tools

ERP systems

Order management software

Microsoft Office

Job description

Core Home is seeking a Senior Order Entry Specialist with a proven track record of accuracy to own high-volume order entries and elevate team standards. You bring meticulous attention to detail, a bias for action, and the leadership presence to guide others through complex orders.

You will validate pricing, item codes, and shipping addresses in the ERP, act as escalation point for discrepancies, collaborate with sales, warehouse and logistics, and mentor junior staff while driving continuous