Order Entry Specialist I

c3controls; Canton Charter Township (MI); Hybrid; USD 25,000 - 33,000; Full time

Job summary

c3controls is seeking a detail-oriented and proactive Order Entry Specialist I to join our team. This entry-level role is responsible for accurately processing customer orders, ensuring data integrity, and providing exceptional support to internal teams and clients.

Responsibilities include entering orders into the ERP system, verifying pricing and delivery details, coordinating with sales and billing, tracking orders, maintaining records, and supporting data updates.

Qualifications

• High school diploma or equivalent (Associate’s degree preferred).
• 0–2 years of experience in data entry, order processing, or related field.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Experience with ERP systems (SAP, Oracle, NetSuite) is a plus.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Accurately enter customer orders into the ERP or order management system.
• Review and verify order information for completeness and accuracy (pricing, product codes, delivery details).
• Communicate with sales teams, customer service, and other internal departments to resolve order discrepancies or obtain missing information.
• Track orders and ensure timely processing and fulfillment in accordance with company policies.
• Maintain digital and physical records of orders and customer interactions.
• Support billing and invoicing processes by ensuring correct and timely data entry.
• Assist in updating and maintaining product or customer databases as needed.
• Ensure compliance with company procedures, quality standards, and regulatory requirements.
• Respond promptly to internal and external order-related queries.
• Perform other administrative and support tasks as required by the supervisor or manager.

Skills

Data entry

Attention to detail

Communication

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

MS Office

ERP systems

Job description

We are seeking a detail-oriented and proactive Order Entry Specialist I to join our team. This entry-level position is responsible for accurately processing customer orders, ensuring data integrity, and providing exceptional support to internal teams and clients. The ideal candidate will have excellent data entry skills, strong communication abilities, and a commitment to accuracy and efficiency.

• Accurately enter customer orders into the ERP or order management system.
• Review and verify order information for completeness and accuracy (e.g., pricing, product codes, delivery details).
• Communicate with sales teams, customer service, and other internal departments to resolve order discrepancies or obtain missing information.
• Track orders and ensure timely processing and fulfillment in accordance with company policies.
• Maintain digital and physical records of orders and customer interactions.
• Support billing and invoicing processes by ensuring correct and timely data entry.
• Assist in updating and maintaining product or customer databases as needed.
• Ensure compliance with company procedures, quality standards, and regulatory requirements.
• Respond promptly to internal and external order-related queries.
• Perform other administrative and support tasks as required by the supervisor or manager.
  

Preferred Education & Experience

• High school diploma or equivalent (Associate’s degree preferred).
• 0–2 years of experience in data entry, order processing, customer service, or a related field.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Experience with ERP systems (e.g., SAP, Oracle, NetSuite) is a plus.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks and work in a fast-paced environment.
• Excellent written and verbal communication skills.
  

Position Type / Expected Hours of Work

• This is a full-time position, Monday through Friday.
• Remote work flexibility with potential Office-base.
• Fast-paced and collaborative environment with cross-functional teamwork
• May require occasional travel for industry events, panel assessments, or process evaluations.

Interested in this role?

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Equal Opportunity Employer

At c3controls, we believe great people come from a wide range of backgrounds, experiences, and perspectives. We are committed to providing equal employment opportunities to all applicants and employees. Hiring decisions are based on qualifications, skills, experience, and business needs—without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

We are committed to providing reasonable accommodations throughout the application and hiring process for qualified individuals with disabilities. If you require assistance or an accommodation, please contact us.