Senior Optical Sales Lead — Patient Experience Champion

Visionworks of America, Inc.; Mankato (MN); On-site; USD 16,000 - 21,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks Sr. Optical Specialist - Lead/Sales Lead is the face of our store, dedicated to delivering the best journey for every patient. You will be trained in optics, products, and managed vision care, guiding customers through a bold and human experience.

The role focuses on meeting eyewear needs, engaging customers, and leading sales goals while ensuring accurate fitting and service excellence at the point of sale.

Qualifications

• 12 months optical experience is required (Visionworks or other).
• ABO Certification can substitute for experience.
• Customer or patient service experience is preferred.

Responsibilities

• Achieve daily sales goals through strong customer experience.
• Engage with patients to recommend eyewear products and services.
• Measure patients for eyewear and maintain product knowledge through training.
• Support store operations including restocking, merchandising and order fulfillment.

Skills

Optical experience

ABO Certification

Customer service

Education

HS diploma, GED or equivalent

Job description

Visionworks Sr. Optical Specialist - Lead/Sales Lead is the face of our store, dedicated to delivering the best journey for every patient. You will be trained in optics, products, and managed vision care, guiding customers through a bold and human experience.

The role focuses on meeting eyewear needs, engaging customers, and leading sales goals while ensuring accurate fitting and service excellence at the point of sale.