Part-Time Optical Sales Lead — Customer Experience Champion

VisionWorks; South Park Township (Allegheny County); On-site; USD 18,000 - 24,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks Sr. Optical Specialist - Lead/Sales Lead is the face of our store, guiding patients through the eyewear journey with friendly, human service and strong product knowledge. The role emphasizes meeting eyewear needs and delivering a superior patient experience.

You will drive daily sales, engage with customers, recommend eyewear solutions, and maintain knowledge through ongoing training to ensure accuracy and quality.

Qualifications

• 12 months optical experience necessary or ABO Certification in lieu of experience.
• Related customer or patient experience preferred.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
• Engage with patients/customers and recommend products and services that meet their eye care needs.
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development.
• Execute day-to-day operational activities to support the store's goals including restocking inventory, merchandising, and order fulfillment.

Skills

Optical experience

Customer service

Product knowledge

Sales skills

Education

HS diploma or GED

ABO Certification

Job description

Visionworks Sr. Optical Specialist - Lead/Sales Lead is the face of our store, guiding patients through the eyewear journey with friendly, human service and strong product knowledge. The role emphasizes meeting eyewear needs and delivering a superior patient experience.

You will drive daily sales, engage with customers, recommend eyewear solutions, and maintain knowledge through ongoing training to ensure accuracy and quality.