Senior Ops & P&L Manager (Dispatch & Growth)

Central Sanitation; Hutto (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive wage & incentives

Fully paid benefits plan

RRSP matching

Business casual workplace

Growth opportunities

On-the-job learning

Job summary

Total Sanitation Services is seeking an on-site Operations Leader in Hutto, Texas, to manage the Dispatch team and own profitability for the Cap city Rentals brand. You’ll roll up your sleeves, optimize routing, and ensure excellent customer service while maintaining a strong safety culture.

You will mentor and supervise the Dispatch and Operations teams, partner with Sales, and drive continuous improvement in a fast-paced, multi-brand operation.

Qualifications

• Minimum of 3 years of experience managing a P&L, people, and operations.
• 5+ years in an operations role, preferably rising from entry level.
• Experience in a regulated industry with compliance standards.
• Route-based industry experience preferred to support dispatch concepts.
• Strong computer skills and willingness to use software to improve efficiency.
• Strong people skills and ability to maintain team morale while setting expectations.
• Proven problem-solving and customer relationship skills.
• Willingness to learn quickly and make effective decisions.
• Excellent time management and communication skills.
• Valid driver’s license and clean driving record.
• Proven experience mentoring teams.

Responsibilities

• Learn our system and manage the Dispatch team, covering absences and correcting routing inefficiencies.
• Take responsibility for all permitting and renewals.
• Ensure compliance with environmental, health and safety, employment, and commercial vehicle operation regulations.
• Own the P&L for the brand, achieving profitability targets through efficient decisions.
• Directly supervise and support the Operations Manager and Yard Operations Manager.
• Provide guidance to other supervisory staff as appropriate.
• Liaise with Sales to meet customer commitments and service expectations.
• Ensure the quality of service and customer care across the brand.
• Role model and reinforce company values.

Skills

People management

Operations leadership

Dispatch/Logistics

P&L management

Customer relations

Regulatory compliance

Decision making

Time management

Communication

Leadership

Tools

Dispatch software

CRM software

Job description

Total Sanitation Services is seeking an on-site Operations Leader in Hutto, Texas, to manage the Dispatch team and own profitability for the Cap city Rentals brand. You’ll roll up your sleeves, optimize routing, and ensure excellent customer service while maintaining a strong safety culture.

You will mentor and supervise the Dispatch and Operations teams, partner with Sales, and drive continuous improvement in a fast-paced, multi-brand operation.