Dispatch Operations Lead — Optimize Routes & Team

Frontier Waste Solutions; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A Texas-based waste solutions provider is seeking a Dispatch Supervisor to coordinate the daily activities of drivers and dispatchers, ensuring efficient operations and outstanding customer service. The ideal candidate will have at least 1 year of dispatching experience in the waste industry and demonstrated supervisory skills. Responsibilities include route assignments, performance monitoring, and customer issue resolution, all within a supportive team environment.

Qualifications

• 1 year of dispatching experience in the waste industry preferred.
• 1 year of verifiable supervision experience.
• Strong proficiency in computer skills.

Responsibilities

• Supervise daily activities of dispatchers to ensure efficient operations.
• Assign loads to drivers and prepare daily route schedules.
• Research and resolve customer issues quickly.

Skills

Dispatching in waste industry

Supervision experience

Customer interaction

Computer skills (Word, Excel, Outlook, Teams)

Problem resolution

Job description

A Texas-based waste solutions provider is seeking a Dispatch Supervisor to coordinate the daily activities of drivers and dispatchers, ensuring efficient operations and outstanding customer service. The ideal candidate will have at least 1 year of dispatching experience in the waste industry and demonstrated supervisory skills. Responsibilities include route assignments, performance monitoring, and customer issue resolution, all within a supportive team environment.