Senior Ops Leader - Lean Excellence & Growth

Amazon; Etna Township (OH); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Parental leave

Job summary

Amazon.com Services LLC - A57 is seeking a Sr. Operations Manager in OH to lead site operations, manage a team of Operations and Area Managers, and drive safety, quality, and performance. You will coach staff, build leadership bench strength, and align initiatives with the business plan.

The role requires a Bachelor's degree or equivalent experience, with strong emphasis on Lean, process improvement, and cross-functional collaboration with HR, Finance, Facilities, Safety, and IT.

Qualifications

• Bachelor's degree or equivalent, or 2+ years of equivalent experience.

Responsibilities

• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

Skills

Leadership

Lean initiatives

Process improvement

People management

Education

Bachelor's degree

Job description

Amazon.com Services LLC - A57 is seeking a Sr. Operations Manager in OH to lead site operations, manage a team of Operations and Area Managers, and drive safety, quality, and performance. You will coach staff, build leadership bench strength, and align initiatives with the business plan.

The role requires a Bachelor's degree or equivalent experience, with strong emphasis on Lean, process improvement, and cross-functional collaboration with HR, Finance, Facilities, Safety, and IT.