Operations Leader: Lean, Safety & Team Growth

Amazon Inc.; Jefferson (GA); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in the United States is seeking an Operations Manager to lead and develop a team of salaried and hourly talent, ensuring safety, quality, attendance and performance.

You will drive productivity through data-driven decisions, coordinate with Safety, Engineering, Loss Prevention and HR, and support continuous process improvements across the three-mile/first/middle/last mile workflow.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Skills

People management

Performance management

Analytical skills

Problem solving

Customer service

Communication

Team leadership

Education

Bachelor’s or Master’s in Engineering/Operations/Supply Chain

Job description

Amazon.com Services LLC in the United States is seeking an Operations Manager to lead and develop a team of salaried and hourly talent, ensuring safety, quality, attendance and performance.

You will drive productivity through data-driven decisions, coordinate with Safety, Engineering, Loss Prevention and HR, and support continuous process improvements across the three-mile/first/middle/last mile workflow.