Senior Ops Admin: Data, QA & Customer Support

FedEx Corporation; Hunker (Westmoreland County); On-site; USD 17,000 - 25,000; Part time

Job summary

FedEx Corporation is seeking a front-line clerical and administrative specialist for hub and station operations in Hunker, PA. You will support linehaul, QA, and customer service, handling damaged packages and misaddressed items to keep delivery times optimal.

Responsibilities include data entry, report generation, and acting as the first point of contact for customer inquiries. A high school diploma is required, with strong MS Office and multitasking skills essential for success.

Qualifications

• High School Diploma or GED required.
• Proven customer service and clerical experience.
• Proficient in data entry and MS Office applications.
• Strong time management and multi-tasking skills.

Responsibilities

• Provide clerical support to hub/station operations (linehaul, QA, customer service).
• Tend to damaged or misaddressed packages to optimize delivery time.
• Serve as frontline customer contact for inquiries and issues.
• Enter and review data in multiple systems; generate regular reports for management.
• Assist with audits and data retrieval for BCSA activities.
• Ensure correct scan statuses and proper handling of damaged items.

Skills

Customer service

Data entry

Time management

Multi-tasking

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation is seeking a front-line clerical and administrative specialist for hub and station operations in Hunker, PA. You will support linehaul, QA, and customer service, handling damaged packages and misaddressed items to keep delivery times optimal.

Responsibilities include data entry, report generation, and acting as the first point of contact for customer inquiries. A high school diploma is required, with strong MS Office and multitasking skills essential for success.