Senior Operations Specialist - Hybrid (Financial Services)

RiverSource Life Insurance Company; Minneapolis (MN); Hybrid; USD 26,000 - 37,000; Full time

Job summary

RiverSource Life Insurance Company is seeking a Senior Operations Professional for a hybrid role based in Minneapolis, MN or Charlotte, NC. The position involves independent processing, reconciliation and balanced handling of transactions with strong compliance.

You will work with partners to resolve issues and ensure accurate, timely service. Required is a high school diploma or GED with 1–3 years of relevant experience; strong communication and detail orientation are essential.

Qualifications

• Education and experience meet the minimum requirements for processing and reconciliation.
• Experience in operations, processing, or customer service is preferred.
• Ability to research and resolve problems in a fast-paced environment.

Responsibilities

• Independently process, reconcile and balance the assigned product per policy.
• Collaborate with internal/external partners to research and resolve issues.
• Utilize computer applications to provide processing information and take action.

Skills

Strong communication skills

Attention to detail

Problem-solving

Multitasking

Education

High school diploma or GED

Tools

Excel

Outlook

Job description

RiverSource Life Insurance Company is seeking a Senior Operations Professional for a hybrid role based in Minneapolis, MN or Charlotte, NC. The position involves independent processing, reconciliation and balanced handling of transactions with strong compliance.

You will work with partners to resolve issues and ensure accurate, timely service. Required is a high school diploma or GED with 1–3 years of relevant experience; strong communication and detail orientation are essential.