Senior Disability Claims Analyst - Hybrid

RiverSource Life Insurance Company; Minneapolis, Las Vegas, Charlotte (MN, NV, NC); Hybrid; USD 71,000 - 98,000; Full time

Benefits offered by this job

Benefits package

Hybrid work arrangement

Comprehensive health/dental/life ins.

Job summary

RiverSource Life Insurance Company is seeking an Advanced Disability Claims Analyst to adjudicate disability and life insurance claims, determine eligibility and benefits, and influence process improvements. The role offers opportunities to mentor peers and contribute to operational excellence while protecting client interests.

The position is hybrid with in-office collaboration in Minneapolis, Las Vegas, or Charlotte; four days on-site and one day remote per week.

Qualifications

• 5–7 years of long-term disability insurance claims experience, including complex claims analysis and adjudication.
• Strong knowledge of disability insurance contracts, policy provisions, and claim handling practices.
• Understanding of medical terminology and financial claim assessment.

Responsibilities

• Adjudicate disability and accelerated benefit claims; determine eligibility, benefits, duration and payment amounts.
• Coordinate investigations, litigation management, and referrals to internal/external specialists as needed.
• Provide coaching and guidance to team members and support complex claim resolution.

Skills

Disability claims

Complex adjudication

Analytical thinking

Regulatory knowledge

Stakeholder collaboration

Education

Bachelor's degree

Job description

RiverSource Life Insurance Company is seeking an Advanced Disability Claims Analyst to adjudicate disability and life insurance claims, determine eligibility and benefits, and influence process improvements. The role offers opportunities to mentor peers and contribute to operational excellence while protecting client interests.

The position is hybrid with in-office collaboration in Minneapolis, Las Vegas, or Charlotte; four days on-site and one day remote per week.