Senior Operations Specialist - Financial Services (Hybrid)

RiverSource Life Insurance Company; Minneapolis (MN); Hybrid; USD 44,000 - 67,000; Full time

Job summary

RiverSource Life Insurance Company in Minneapolis, MN seeks a Sr. Operations Professional to independently process, reconcile and balance assigned products in a compliant, timely manner, collaborating with internal and external partners. The role requires 1–3 years of relevant experience, a high school diploma or GED, strong communication, problem-solving and regulatory knowledge, and a hybrid work arrangement with four days in office and one day remote.

Qualifications

• High school diploma or GED is required.
• 1–3 years of relevant experience; education and experience may be interchanged.
• Experience in operations, processing or customer service.
• Ability to research and resolve problems.
• Ability to manage multiple priorities in a fast-paced environment.
• Understanding of company and industry regulatory requirements.
• Strong written and verbal communication skills.
• Attention to detail and accuracy in high-volume processing.

Responsibilities

• Independently process, reconcile and balance for the assigned product in an accurate, timely and compliant manner.
• Work with internal and external partners to research, resolve issues, troubleshoot and provide seamless service.
• Identify process improvements and partner with appropriate resources to implement solutions.
• Utilize various computer applications to provide operational processing information and take action as appropriate.
• May participate in various team or department project requests, as assigned.

Skills

Communication

Problem solving

Attention to detail

Regulatory understanding

Multitasking

Education

High school diploma or GED

Job description

RiverSource Life Insurance Company in Minneapolis, MN seeks a Sr. Operations Professional to independently process, reconcile and balance assigned products in a compliant, timely manner, collaborating with internal and external partners. The role requires 1–3 years of relevant experience, a high school diploma or GED, strong communication, problem-solving and regulatory knowledge, and a hybrid work arrangement with four days in office and one day remote.