Senior Operations Manager: Lean Excellence & Team Leadership

Amazon; Chesapeake (VA); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Sr. Operations Manager in Chesapeake, VA to lead the Fulfillment Center, drive budget adherence, and develop leadership across Operations and Area Managers.

The role emphasizes safety, quality, and customer experience while implementing Lean and process improvements. Ideal candidates will have 7+ years of management experience in manufacturing or distribution, strong metrics discipline, and a degree in Engineering/Operations (MBA preferred).

Qualifications

• 7+ years direct management experience in manufacturing, production or distribution.
• Experience with performance metrics, process improvement and Lean techniques.
• Proven ability to lead cross-functional teams.
• Strong focus on safety and quality.
• Bachelor's degree in Engineering, Operations, or a related field.
• MBA preferred.

Responsibilities

• Leads quality improvement and Lean initiatives to boost operational efficiency.
• Oversees inbound or outbound operations, ensuring safety, quality and customer experience.
• Sets expectations for Operations Managers, measures performance and provides feedback.
• Leverages managers to source ideas and develop improvement plans.
• Promotes cross-department best practice sharing across shifts and sites.
• Collaborates with HR, Finance, Facilities, Safety, IT and peers to secure support for projects.

Skills

Leadership

Lean methodologies

Performance metrics

Manufacturing/Distribution

Education

Bachelor's degree in Engineering/Operations

MBA

Job description

Amazon is seeking a Sr. Operations Manager in Chesapeake, VA to lead the Fulfillment Center, drive budget adherence, and develop leadership across Operations and Area Managers.

The role emphasizes safety, quality, and customer experience while implementing Lean and process improvements. Ideal candidates will have 7+ years of management experience in manufacturing or distribution, strong metrics discipline, and a degree in Engineering/Operations (MBA preferred).