Senior Operations Manager: Lean Excellence & Team Leadership

Amazon

Chesapeake (VA)

On-site

USD 135,000 - 183,000

Full time

4 days ago
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Benefits offered by this job

Health insurance
401(k) matching
Paid time off
Parental leave

Job summary

Amazon is seeking a Sr. Operations Manager in Chesapeake, VA to lead the Fulfillment Center, drive budget adherence, and develop leadership across Operations and Area Managers.

The role emphasizes safety, quality, and customer experience while implementing Lean and process improvements. Ideal candidates will have 7+ years of management experience in manufacturing or distribution, strong metrics discipline, and a degree in Engineering/Operations (MBA preferred).

Qualifications

  • 7+ years direct management experience in manufacturing, production or distribution.
  • Experience with performance metrics, process improvement and Lean techniques.
  • Proven ability to lead cross-functional teams.
  • Strong focus on safety and quality.
  • Bachelor's degree in Engineering, Operations, or a related field.
  • MBA preferred.

Responsibilities

  • Leads quality improvement and Lean initiatives to boost operational efficiency.
  • Oversees inbound or outbound operations, ensuring safety, quality and customer experience.
  • Sets expectations for Operations Managers, measures performance and provides feedback.
  • Leverages managers to source ideas and develop improvement plans.
  • Promotes cross-department best practice sharing across shifts and sites.
  • Collaborates with HR, Finance, Facilities, Safety, IT and peers to secure support for projects.

Skills

Leadership
Lean methodologies
Performance metrics
Manufacturing/Distribution

Education

Bachelor's degree in Engineering/Operations
MBA

Job description

Amazon is seeking a Sr. Operations Manager in Chesapeake, VA to lead the Fulfillment Center, drive budget adherence, and develop leadership across Operations and Area Managers.

The role emphasizes safety, quality, and customer experience while implementing Lean and process improvements. Ideal candidates will have 7+ years of management experience in manufacturing or distribution, strong metrics discipline, and a degree in Engineering/Operations (MBA preferred).

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