Senior Fulfillment Operations Leader

Amazon; Virginia Beach (VA); On-site; USD 135,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Virginia Beach, VA is seeking a Sr. Operations Manager to drive budget, people development and Fulfillment Center objectives.

You will lead a team of Operations and Area Managers, coach and mentor staff, build leadership bench strength, and ensure safety, quality and a superior customer experience. Requirements include a Bachelor's degree or equivalent, 7+ years of direct management in logistics/distribution, strong analytics and Lean experience, plus the ability to

Qualifications

• Bachelor's degree or equivalent is required.
• 7+ years of direct management experience in logistics, fulfillment, or distribution.
• Strong analytical ability and data-driven problem solving.
• Experience with performance metrics and Lean methodologies.
• Experience managing salaried, hourly and agency staff.
• Excellent communication in English and local language.

Responsibilities

• Drives creation of quality initiatives and Lean projects to meet business goals.
• Oversees safety, quality, performance, and customer experience for inbound or outbound operations.
• Sets expectations for Ops and Area Managers, measures performance and provides feedback.
• Leverages staff ideas to develop improvement plans for the area.
• Ensures best practices are shared across departments and shifts.

Skills

Leadership

Operations Management

Lean methodologies

Analytics

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Virginia Beach, VA is seeking a Sr. Operations Manager to drive budget, people development and Fulfillment Center objectives.

You will lead a team of Operations and Area Managers, coach and mentor staff, build leadership bench strength, and ensure safety, quality and a superior customer experience. Requirements include a Bachelor's degree or equivalent, 7+ years of direct management in logistics/distribution, strong analytics and Lean experience, plus the ability to