Senior Operations Manager, Financial Transactions & Risk

Bank of America; Pennington (AL); Vor Ort; USD 72.000 - 109.000; Vollzeit

Benefits dieser Stelle

Discretionary incentive eligible

Industry-leading benefits

Paid time off

Zusammenfassung

Bank of America is seeking an Operations Manager to lead a unit within the Transaction Processing team. The role focuses on identifying and resolving complex problems, ensuring policy compliance, and improving efficiency in workflow and controls.

The position involves managing performance, development, and budgeting, with accountability for forecasting and reporting. Leadership responsibilities emphasize inclusion, coaching, and driving results through data-driven decisions.

Qualifikationen

• This role requires at least 4 years in operations, finance, accounting, or a related function within a regulated or process-driven environment.
• It involves overseeing operational processes with adherence to procedures, service levels, risk controls, and regulatory requirements.
• It includes reviewing financial transactions and documentation to identify discrepancies and support decisions.
• It requires workflow, staffing, or capacity planning to meet business priorities and performance goals.
• It involves analyzing operational metrics to drive improvements and decision-making.

Aufgaben

• Oversees end-to-end processes and ensures adherence to policy and procedures when decisions affect operations and product lines.
• Develops procedures to enhance unit activities and oversees budget, expenses, reporting, and forecasting.
• Manages staffing levels and coaching to drive operational excellence and align resources to volumes.
• Implements improvements to drive growth and measures performance with data and KPIs.
• Aligns priorities and evaluates progress to support an inclusive work environment while ensuring quality and risk management.

Kenntnisse

Operations management

Budgeting

Staff development

Process improvement

Risk management

Jobbeschreibung

Bank of America is seeking an Operations Manager to lead a unit within the Transaction Processing team. The role focuses on identifying and resolving complex problems, ensuring policy compliance, and improving efficiency in workflow and controls.

The position involves managing performance, development, and budgeting, with accountability for forecasting and reporting. Leadership responsibilities emphasize inclusion, coaching, and driving results through data-driven decisions.