Senior Ops Consultant, Enterprise Transactions

Bank of America; Saint Louis (LA); On-site; USD 90,000 - 120,000; Full time

Job summary

Bank of America in the United States is seeking an experienced operations professional to resolve day-to-day complex problems and manage large-scale cash logistics initiatives.

You will design, develop, and implement products, systems, and processes, while leading a team across sites and business units. This role emphasizes collaboration, data-driven decision making, and adherence to SLAs.

Qualifications

• 5+ years of experience in cash logistics, armored transportation, ATM operations, or related operational functions.
• Experience partnering with carriers, vendors, and service providers.
• Proven ability to lead cross-functional initiatives and complex conversions.
• Strong written and verbal communication with senior stakeholders.
• Ability to manage multiple priorities with SLA awareness.

Responsibilities

• Leads design, development, and implementation of complex products, systems, and services in an operations environment.
• Manages projects and directs activities of a team on special initiatives.
• Advises as a technical expert and trains others on new initiatives.
• Builds relationships with business partners across Lines of Business.
• Defines responsibilities and accountabilities for key programs and projects.

Skills

Cash logistics

Operations management

Cross-functional leadership

Stakeholder management

Analytical thinking

Communication skills

Problem solving

Attention to detail

Project management

Time management

Job description

Bank of America in the United States is seeking an experienced operations professional to resolve day-to-day complex problems and manage large-scale cash logistics initiatives.

You will design, develop, and implement products, systems, and processes, while leading a team across sites and business units. This role emphasizes collaboration, data-driven decision making, and adherence to SLAs.