Senior Operations Manager, Field Services & Installations

Mitel (Delaware) Inc; Minnesota; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Matching 401(k) plan

Paid time off

Employee Assistance Program

Job summary

Mitel (Delaware) Inc is looking for an Operations Manager in Minnesota to oversee installation and service processes while exceeding financial and customer satisfaction goals. The role requires leadership over the Field Service Operations group, ensuring exemplary service and financial management.

The ideal candidate should possess strong organizational and communication skills and a deep understanding of telecommunications solutions including VOIP. Mitel offers comprehensive employee benefits to its workforce.

Qualifications

• Exceptional organizational skills required.
• Strong written and verbal communication skills needed.
• Project management background is a plus.

Responsibilities

• Direct and oversee installation and service processes.
• Lead the Field Service Operations group effectively.
• Analyze financial documents and ensure profitability.

Skills

Organizational skills

Verbal communication

Written communication

Telecommunications knowledge

Project management

Education

College degree or relevant experience

Job description

Mitel (Delaware) Inc is looking for an Operations Manager in Minnesota to oversee installation and service processes while exceeding financial and customer satisfaction goals. The role requires leadership over the Field Service Operations group, ensuring exemplary service and financial management.

The ideal candidate should possess strong organizational and communication skills and a deep understanding of telecommunications solutions including VOIP. Mitel offers comprehensive employee benefits to its workforce.