Senior Operations Manager, Field Services & Installations

Mitel (Delaware) Inc; Idaho; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Affordable Medical Insurance

401(k) matching plan

Paid time off

Employee Assistance Program

Job summary

Mitel (Delaware) Inc is seeking an Operations Manager to oversee installation, service, and support for our customers. This role demands exceptional organizational, communication, and leadership skills to drive operational success.

The ideal candidate will lead service operations, ensuring customer satisfaction and financial profitability. A related degree or substantial experience in telecommunications is required. Join us for a comprehensive benefits package and a commitment to diversity.

Qualifications

• Exceptional organizational skills and strong written and verbal communication skills.
• Ability to develop and lead project teams.
• Advanced knowledge of telecommunications solutions.

Responsibilities

• Provide leadership for the Field Service Operations group.
• Deliver exemplary service to internal and external customers.
• Manage financial documents to ensure profitability.

Skills

Organizational skills

Communication skills

Project management

Telecommunications solutions knowledge

Education

College degree

4 to 8 years relevant experience

Job description

Mitel (Delaware) Inc is seeking an Operations Manager to oversee installation, service, and support for our customers. This role demands exceptional organizational, communication, and leadership skills to drive operational success.

The ideal candidate will lead service operations, ensuring customer satisfaction and financial profitability. A related degree or substantial experience in telecommunications is required. Join us for a comprehensive benefits package and a commitment to diversity.