Senior Operations Manager, Field Services & Installations

Mitel (Delaware) Inc; Houston (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Matching 401(k) plan

Paid time off

Job summary

Mitel (Delaware) Inc is seeking an Operations Manager in Houston, Texas to oversee the installation, service, and support for customers. The role requires exceptional organizational skills, strong communication, and a solid knowledge of telecommunications solutions including VOIP.

The Operations Manager will lead a talented team to meet financial and customer satisfaction goals, ensuring exemplary service delivery. Benefits include comprehensive insurance plans, 401(k), and paid time off.

Qualifications

• Exceptional organizational skills required for overseeing service processes.
• Strong communication abilities to lead and support teams.
• Advanced knowledge in telecommunications, particularly VOIP.

Responsibilities

• Direct the installation, service, and support processes for customers.
• Meet financial and customer satisfaction goals through effective management.
• Lead a group of proficient technical and support personnel.

Skills

Organizational skills

Written and verbal communication

Project management

Telecommunications knowledge

Education

College degree or 4-8 years experience

Job description

Mitel (Delaware) Inc is seeking an Operations Manager in Houston, Texas to oversee the installation, service, and support for customers. The role requires exceptional organizational skills, strong communication, and a solid knowledge of telecommunications solutions including VOIP.

The Operations Manager will lead a talented team to meet financial and customer satisfaction goals, ensuring exemplary service delivery. Benefits include comprehensive insurance plans, 401(k), and paid time off.