Senior Operations Manager, Field Services & Installations

Mitel (Delaware) Inc; Salt Lake City (UT); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan

Paid time off

Job summary

Mitel (Delaware) Inc in Salt Lake City, Utah is seeking an Operations Manager to direct the installation and support processes for its customer base. The role entails leading a skilled team to ensure high customer satisfaction and financial goals.

The ideal candidate should have a college degree or extensive experience, proficiency in telecommunications, and strong organizational and communication skills. Benefits include medical, dental, vision, and a 401(k) plan.

Qualifications

• Exceptional organizational skills are essential.
• Strong written and verbal communication skills are required.
• Experience in telecommunications solutions, including VOIP, is necessary.

Responsibilities

• Provide leadership for the Field Service Operations team.
• Deliver exemplary service to customers, handling escalations.
• Analyze financial documents to ensure profitability.
• Support Sales and Systems Engineering departments.

Skills

Organizational skills

Communication skills

Telecommunications solutions knowledge

Project management

Education

College degree or 4-8 years relevant experience

Job description

Mitel (Delaware) Inc in Salt Lake City, Utah is seeking an Operations Manager to direct the installation and support processes for its customer base. The role entails leading a skilled team to ensure high customer satisfaction and financial goals.

The ideal candidate should have a college degree or extensive experience, proficiency in telecommunications, and strong organizational and communication skills. Benefits include medical, dental, vision, and a 401(k) plan.