Global Field Service Ops Leader - Telecom Solutions

Mitel; Houston (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Affordable Medical Insurance

Dental and Vision Insurance

401(k) Matching Plan

Paid Time Off

Employee Assistance Program

Job summary

Mitel is seeking an Operations Manager in Houston, Texas, responsible for directing installation and ongoing support processes. You will lead a team to meet financial and customer satisfaction goals while ensuring effective service delivery for our customers.

The ideal applicant will have strong organizational skills, excellent communication, and knowledge of telecommunications solutions. A college degree or relevant experience is required, with a comprehensive benefits program offered.

Qualifications

• Exceptional organizational skills are essential for managing diverse tasks.
• Strong written and verbal communication skills for effective team leadership.
• Experience in project management strengthens candidacy.

Responsibilities

• Lead the Field Service Operations Group to meet financial goals.
• Analyze financial documents for profitability.
• Provide exceptional service to customers and technical support.

Skills

Exceptional organizational skills

Strong written and verbal communication skills

Project management background

Advanced knowledge of telecommunications solutions (VOIP)

Education

College degree or 4-8 years relevant experience

Job description

Mitel is seeking an Operations Manager in Houston, Texas, responsible for directing installation and ongoing support processes. You will lead a team to meet financial and customer satisfaction goals while ensuring effective service delivery for our customers.

The ideal applicant will have strong organizational skills, excellent communication, and knowledge of telecommunications solutions. A college degree or relevant experience is required, with a comprehensive benefits program offered.