Senior Operations Manager – Federal Programs

ASM Research, An Accenture Federal Services Company; Baton Rouge (LA); On-site; USD 71,000 - 154,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an Operations Manager – DDLC Support to lead day-to-day delivery operations across multiple workstreams and locations, ensuring services meet contract requirements, quality standards, and SLAs.

You will plan, direct, and coordinate activities, manage scope, schedule, cost, and risk; supervise a dispersed workforce and subcontractors; and partner with IT, security, facilities, and other teams to drive continuous improvement and compliance

Qualifications

• 8+ years of experience planning, directing, coordinating, and managing IT/ops programs of similar scope, including multi-site delivery.
• PMP or PgMP certification required (PMI).
• Active secret security clearance and US residency required.

Responsibilities

• Lead day-to-day operations for DDLC task areas across locations, ensuring on-time, on-budget delivery and adherence to quality standards.
• Plan, direct, and coordinate activities to meet goals and SLAs.
• Oversee cost, schedule, and performance baselines; manage budgets, forecasting, and reporting.

Skills

Leadership

Communication

Stakeholder management

PMI PMP/PgMP

Secret clearance

Education

Bachelor’s degree in Business, Information Technology, Operations Management, or related field

Job description

ASM Research, An Accenture Federal Services Company, seeks an Operations Manager – DDLC Support to lead day-to-day delivery operations across multiple workstreams and locations, ensuring services meet contract requirements, quality standards, and SLAs.

You will plan, direct, and coordinate activities, manage scope, schedule, cost, and risk; supervise a dispersed workforce and subcontractors; and partner with IT, security, facilities, and other teams to drive continuous improvement and compliance