Senior Operations Manager

Advantage Media Services; Delaware; On-site; USD 90,000 - 125,000; Full time

Job summary

Advantage Media Services in Bear, Delaware, is seeking a Senior Operations Manager to lead all aspects of assigned operations, with emphasis on cost efficiency, staffing, productivity and quality, and P&L oversight for warehouse and related activities.

The role requires strategic planning, strong leadership, and a track record of delivering performance improvements in shipping, warehousing, and distribution operations. Day shift, full-time position with competitive salary and benefits.

Qualifications

• Minimum 5 years of demonstrated senior level operations or related leadership experience.
• Strong interpersonal and relationship building skills.
• Excellent communication skills including verbal and written presentation skills.
• Critical thinking and problem-solving skills, with proven ability to develop effective processes for new and difficult operation problems.

Responsibilities

• Drive, review, development, and implementation of operational processes to increase productivity and reduce cost.
• Accountable for warehouse operations and standardized practices to improve productivity, quality, and profitability.
• Provide analysis of business results to Chief Operating Officer on a periodic basis.
• Participate in strategic planning processes of operations.
• Identify, analyze, and make recommendations to correct and mitigate problems.
• Monitor operating metrics such as units per hour, quality levels, and revenue per hour/sq ft.
• Create and operate within budget; manage inbound/outbound transportation.

Skills

Senior leadership

Operations management

Budgeting

Microsoft Excel

WMS systems

Process improvement

Cost analysis

Shipping/logistics

Communication

Team building

Education

College degree

Tools

WMS software

MS Office (Excel/Word/PowerPoint)

Job description

Job Details

Job Location: DE 710 American Blvd - Bear, DE 19701

Position Type: Full Time

Salary Range: $90,000.00 - $125,000.00 Salary/year

Job Shift: Day

Job Summary

This position is a senior management position responsible for all areas of assigned operations and requires heavy involvement in the oversight, approval and planning processes of the following areas: cost efficiency, maintaining staffing levels, monitoring and improving levels of productivity and quality, providing senior management with vital reports and maintain a P&L for the warehouse and operations.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Drive, review, development, and implementation of operational process to increase productivity and reduce cost
• Accountable for warehouse operations, including but not limited to, introduce, and expand consistent operation practices across the business to significantly improve productivity, quality, and profitability
• Provide analysis of business results to Chief Operating Officer on a periodic basis
• Participate in the strategic planning process of operations
• Identify, analyze, and make recommendations to correct and mitigate of problems
• Participate in freight negotiations
• Responsible for monitoring agreed operating metrics regarding units processed per hour, quality levels, and revenue per hour and revenue per square foot
• Create and operate within budget
• Responsible for all inbound/outbound transportation operations
• Establish and modify as necessary, all policies and procedures for operation departments
• Generate purchase requests for materials required for operations
• Responsible for safety, training & guidelines

Job Specifications – includes Education, physical and mental demands, and working conditions

• Minimum 5 years of demonstrated senior level operations or related leadership experience
• Strong interpersonal and relationship building skills
• Excellent communication skills including verbal and written presentation skills
• Critical thinking and problem-solving skills, with proven ability to develop effective process for new, and difficult operation problems
• Demonstrated skills with Microsoft Excel, word, power point, and experience with working with WMS systems
• Experience in shipping consumer product to retail, distribution centers, and direct to consumer. Including the accompanying skills of EDI labeling, charge back avoidance, routing guide adherence, multi shipper/courier environment including
• Experience as a team builder, leader, coach & motivator
• College graduate or equivalent experience in operations

Working Conditions

This job operates in a warehouse environment and could be exposed to various temperature changes. This role typically requires standing, walking, bending, reaching, and lifting.

Qualifications

Job Specifications – includes Education, physical and mental demands, and working conditions

• Minimum 5 years of demonstrated senior level operations or related leadership experience
• Strong interpersonal and relationship building skills
• Excellent communication skills including verbal and written presentation skills
• Critical thinking and problem-solving skills, with proven ability to develop effective process for new, and difficult operation problems
• Demonstrated skills with Microsoft Excel, word, power point, and experience with working with WMS systems
• Experience in shipping consumer product to retail, distribution centers, and direct to consumer. Including the accompanying skills of EDI labeling, charge back avoidance, routing guide adherence, multi shipper/courier environment including
• Experience as a team builder, leader, coach & motivator
• College graduate or equivalent experience in operations

Working Conditions

This job operates in a warehouse environment and could be exposed to various temperature changes. This role typically requires standing, walking, bending, reaching, and lifting.