Senior Operations & Logistics Coordinator

FedEx Group; Joplin (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx Group is seeking a detail-oriented clerical administrator in Missouri. The role provides essential support across management and operations, handling data entry, reporting and frontline customer service to address inquiries and issues.

The position requires strong typing, data entry and MS Office skills, with experience in a fast-paced distribution center environment preferred. Strong accuracy and organizational abilities are essential.

Qualifications

• High School Diploma or GED required.
• 4+ years customer service, clerical or related experience; dock operations/distribution center experience preferred.

Responsibilities

• Provides clerical support (photocopying, filing, faxing, emailing and answering telephone).
• Reviews, researches and/or enters data in various systems.
• Compiles data and provides regular and adhoc reports to management.
• Frontline customer service to resolve inquiries and issues.
• Assists with BCSA audit data retrieval for management review.
• Supports Linehaul/IC settlement data entry and DOT files.
• Tracks metrics and prepares weekly management reports.
• Performs other duties as assigned.

Skills

Typing

Data entry

Phone usage

Faxing

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Group is seeking a detail-oriented clerical administrator in Missouri. The role provides essential support across management and operations, handling data entry, reporting and frontline customer service to address inquiries and issues.

The position requires strong typing, data entry and MS Office skills, with experience in a fast-paced distribution center environment preferred. Strong accuracy and organizational abilities are essential.