Senior Operations Leader – Restaurant & Entertainment

Dave & Buster's; Glendale (AZ); On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Large leadership team = multiple per/

FUN work environment

Grow your career

Two FUN brands under one roof

Job summary

Dave & Buster's in Glendale, AZ is seeking an Assistant General Manager to lead front-of-house and back-of-house operations under the General Manager. The role requires guiding teams in a fast-paced restaurant/entertainment setting to deliver exceptional guest experiences.

You will analyze financials, drive revenue, control costs, and ensure staffing, training, and operations meet high standards while maintaining a fun, safe environment for guests and staff.

Qualifications

• Must be 21+ years old.
• 5+ years in restaurant/hospitality.
• Experience managing COGS and labor costs.
• Strong business acumen.
• Ability to lead a team to deliver memorable guest experiences.
• Ability to work weekends, nights and holidays.
• Comfort with fast-paced, noisy environments.

Responsibilities

• Promote positive employee relations and delegate duties to maintain morale.
• Analyze financial reports and develop plans to grow revenue and control costs.
• Ensure staff training programs are executed.
• Ensure staffing levels and coverage meet business needs and maximize guest experience.
• Deliver outstanding guest experiences through food, drinks and games.
• Maintain safety and security for guests and staff.
• Continuously improve operations by adhering to standards.

Skills

Leadership

Business acumen

Guest experience

Team leadership

Cost control

Communication

Flexibility

Job description

Dave & Buster's in Glendale, AZ is seeking an Assistant General Manager to lead front-of-house and back-of-house operations under the General Manager. The role requires guiding teams in a fast-paced restaurant/entertainment setting to deliver exceptional guest experiences.

You will analyze financials, drive revenue, control costs, and ensure staffing, training, and operations meet high standards while maintaining a fun, safe environment for guests and staff.