Senior Operations Leader, Multiservice Contracts

Aramark Correctional Services; Eau Claire (WI); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Comprehensive benefits

Retirement savings plans (401(k))

Paid time off

Job summary

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for a client typically generating $2-15M+ in revenue. You will lead a team to deliver excellent service, build relationships with clients, and drive financial performance while maintaining safety and compliance.

The role requires strong leadership, budgeting, and strategic planning skills, with the ability to manage operations across food service, facility support, custodial services, and related

Qualifications

• Bachelor's degree level education highly preferred in Food Service, Hospitality, Facilities, or Business Management.
• Ability to focus on client and customer services, entrepreneurship and building and growing a strong business.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and support staff.
• Comfortable reading, understanding, and implementing contractual requirements.
• Experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience crafting department budgets and financial controls.
• Experience developing sales strategies and implementing operational programs.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Leadership

Client focus

Strategic planning

People management

Budgeting

Education

Bachelor's degree

Job description

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for a client typically generating $2-15M+ in revenue. You will lead a team to deliver excellent service, build relationships with clients, and drive financial performance while maintaining safety and compliance.

The role requires strong leadership, budgeting, and strategic planning skills, with the ability to manage operations across food service, facility support, custodial services, and related