Senior General Manager, Multiservice Operations

Aramark; Washington (District of Columbia); On-site; USD 96,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement plans

Parental leave

Job summary

Aramark is seeking a General Manager to oversee multiple contracted services for a client typically generating $2-15M+ in revenue. You will guide operations across food service, facility support, and other services, ensuring safety and financial performance while leading a capable management team.

You will build relationships with clients, manage budgets, and drive service improvements to meet objectives and customer satisfaction.

Qualifications

• Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
• Ability to focus on client and customer services, entrepreneurship and building and growing a strong business.
• Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
• Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
• Meaningful experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience in creating and managing a department budget, financial controls and analysis.
• Experience crafting product sales strategies and implementing operational programs and initiatives.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Leadership

Client relations

Budgeting

Contractual understanding

Industry experience

People management

Sales strategy

Education

Bachelor's degree preferred in Food Service, Hospitality, Facilities or Business Management

Job description

Aramark is seeking a General Manager to oversee multiple contracted services for a client typically generating $2-15M+ in revenue. You will guide operations across food service, facility support, and other services, ensuring safety and financial performance while leading a capable management team.

You will build relationships with clients, manage budgets, and drive service improvements to meet objectives and customer satisfaction.