Senior Operations Leader - Contracted Services

Aramark; Lower Gwynedd Township (PA); On-site; USD 90,000 - 130,000; Full time

Job summary

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for clients, typically generating $2-15M+ in revenue. You will lead a strong operations team across food service, facility support, custodial services, retail, lodging, and transportation as required.

The role emphasizes client relationships, financial acumen, and safety, with opportunities to improve service delivery and drive growth.

Qualifications

• Bachelor's degree level education preferred in Food Service, Hospitality, Facilities, or Business Management.
• Ability to focus on client and customer services, entrepreneurship, and growing a strong business.
• Savvy interpersonal skills to communicate with clients, senior management, and support staff.
• Comfortable with reading and implementing contractual requirements within terms and conditions.
• Experience in service industry, contract services, or hospitality environment.
• Proven ability leading through other managers.
• Experience creating and managing a department budget and financial controls.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Leadership

Client relations

Budget management

Contract services

Operations management

People management

Education

Bachelor's degree in Food Service/Hospitality/Facilities/Business Management

Job description

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for clients, typically generating $2-15M+ in revenue. You will lead a strong operations team across food service, facility support, custodial services, retail, lodging, and transportation as required.

The role emphasizes client relationships, financial acumen, and safety, with opportunities to improve service delivery and drive growth.