Senior Operations Leader - Multi-Service Contracts

Aramark Corporation; Charleston (WV); On-site; USD 120,000 - 180,000; Full time

Job summary

Aramark currently seeks a General Manager for Aramark Correctional Services to plan, manage, and guide multiple contracted services for a client, typically generating $2-15M+ in revenue, to meet operating and financial goals, client objectives, and customer needs. The role encompasses overseeing services such as food service, facility support, custodial, retail, lodging, and transportation.

It requires capable operations leadership, client relationship building, financial savvy, and a commitment

Qualifications

• Bachelor's degree or higher in Food Service, Hospitality, Facilities or Business Management is preferred.
• Strong client and customer service focus and entrepreneurial mindset.
• Proven ability to lead through other managers and build a high-performing team.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Client relationship building

Financial acumen

Team leadership

Operations management

Education

Bachelor's degree in related field

Job description

Aramark currently seeks a General Manager for Aramark Correctional Services to plan, manage, and guide multiple contracted services for a client, typically generating $2-15M+ in revenue, to meet operating and financial goals, client objectives, and customer needs. The role encompasses overseeing services such as food service, facility support, custodial, retail, lodging, and transportation.

It requires capable operations leadership, client relationship building, financial savvy, and a commitment