Senior Operations Leader: Lean, Safety & Growth

Wayfair; Sacramento (CA); Remote; USD 27,552 - 41,328; Full time

Job summary

Wayfair in Sacramento, CA is seeking a Senior Operations Manager to oversee the achievement center operations. You will build relationships with senior leadership, drive safety culture, and lead a high-performing team to meet business goals.

The role requires deep experience in e-commerce, logistics, and process improvement, with a strong emphasis on cross-functional collaboration and data-driven decisions.

Qualifications

• Lean or Six Sigma experience preferred.
• 5+ years in e-commerce, supply chain, operations, or logistics.

Responsibilities

• Build strong relationships with stakeholders and leadership to improve center operations.
• Oversee safety, engagement, collaboration, performance, and customer experience in the achievement center.
• Drive process improvements, Lean initiatives, and cross-functional projects.
• Lead a team of operations managers and supervisors to deliver business goals.
• Coordinate with multiple departments to execute cross-functional projects.

Skills

Lean & Six Sigma

Cross-functional collaboration

People leadership

Continuous improvement

Safety mindset

Analytical mindset

Google Workspace

Detail oriented

Process engineering

E-commerce/logistics

Job description

Wayfair in Sacramento, CA is seeking a Senior Operations Manager to oversee the achievement center operations. You will build relationships with senior leadership, drive safety culture, and lead a high-performing team to meet business goals.

The role requires deep experience in e-commerce, logistics, and process improvement, with a strong emphasis on cross-functional collaboration and data-driven decisions.