Restaurant & Operations Leader — Fast-Paced Guest Experience

Dave & Buster's Inc.; Village of Islandia (NY); On-site; USD 65,876 - 77,502; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑m

Employee Assistance Program

Buster’s Legacy Fund

401K matching plan

FREE food

FREE gameplay

Growth opportunities

FUN work environment

Job summary

Dave & Buster's Inc. in New York is seeking a Restaurant & Operations Manager to lead our fast-paced restaurant and entertainment venue, drive guest satisfaction, and set high standards of service and profitability.

You will manage hourly teams, recruit, coach, and develop staff, oversee cost of goods and labor, and partner with the leadership team to execute strategic initiatives and sustain a fun, safe, and memorable guest experience.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality experience.
• Proficient in managing COGS and labor costs.
• Ability to lead a team to create a memorable guest experience.
• Demonstrates true leadership capabilities.

Responsibilities

• Developing and leading hourly team members to exceed guest expectations.
• Demonstrating proactive leadership to ensure positive staff and guest experiences.
• Recruiting, hiring, coaching, training, and professional development of team members.
• Living core values and collaborating with management to achieve high-quality results.

Skills

Leadership

Team management

Guest experience

Communication

Decision making

Job description

Dave & Buster's Inc. in New York is seeking a Restaurant & Operations Manager to lead our fast-paced restaurant and entertainment venue, drive guest satisfaction, and set high standards of service and profitability.

You will manage hourly teams, recruit, coach, and develop staff, oversee cost of goods and labor, and partner with the leadership team to execute strategic initiatives and sustain a fun, safe, and memorable guest experience.