Senior Operations & Admin Specialist

Maine Tech Hub; Portland (ME); On-site; USD 25,000 - 38,000; Full time

Job summary

FedEx Express in Portland, Maine is seeking an energetic clerical and administrative associate to support hub and station operations. You will handle data entry, reports, and frontline customer service while helping to manage linehaul and loss prevention tasks.

The role emphasizes accuracy, timely communication, and the ability to multitask in a fast-paced environment. High school diploma required; four years of related experience preferred; pay ranges from $18.19 to $27.34 per hour.

Qualifications

• High School Diploma or GED required.
• Four years of customer service, clerical, or related experience required; dock operations/distribution center preferred.
• General business and typing/data entry skills; proficient with MS Office and basic data systems.

Responsibilities

• Provide clerical support to management and operations, including photocopying, filing, faxing, emailing, and phone.
• Enter data in systems to support functional areas and compile reports for management.
• Serve as frontline customer service to address inquiries and issues.
• Assist with BCSA audit data retrieval and documentation.
• Support loss prevention by correcting addresses and ensuring packages are scan-ready.
• Track IC settlements, DOT files, and vehicle mileage records for linehaul.

Skills

Typing

Data entry

Customer service

Time management

Multitasking

Office equipment

Education

High School Diploma or GED

Tools

Microsoft Office

CRM systems

Data entry systems

Job description

FedEx Express in Portland, Maine is seeking an energetic clerical and administrative associate to support hub and station operations. You will handle data entry, reports, and frontline customer service while helping to manage linehaul and loss prevention tasks.

The role emphasizes accuracy, timely communication, and the ability to multitask in a fast-paced environment. High school diploma required; four years of related experience preferred; pay ranges from $18.19 to $27.34 per hour.