Sr Operations Admin-2

Maine Tech Hub; Portland (ME); On-site; USD 21,000 - 30,000; Full time

Job summary

FedEx Express in Portland, Maine, is seeking a detail-oriented clerical/administrative professional to support hub and station operations, including linehaul, quality assurance and customer service. You will tend to damaged and misaddressed packages to help optimize delivery times and serve as the first point of contact for customers with various inquiries.

The role emphasizes strong organizational and communication skills, proficient use of standard office software, and the ability to handle

Qualifications

• Experience in clerical/administrative support.
• Strong customer service and communication skills.
• Proficiency with basic office software.

Responsibilities

• Provide clerical and administrative support across hub operations including linehaul, quality assurance and customer service.
• Tend to damaged and misaddressed packages to optimize delivery time.

Skills

Clerical tasks

Customer service

Phone handling

Job description

at FedEx Express in Portland, Maine, United States

Job Description

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues.

Essential Functions

• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
• Reviews, researches and/or