Senior Operations & Admin Specialist

Federal Express Corporation; Augusta (ME); On-site; USD 24,796 - 37,195; Full time

Job summary

Federal Express Corporation is seeking a motivated clerical and administrative assistant to support hub and station operations in Augusta, Maine. The role includes data entry, report preparation, and frontline customer service to address inquiries and resolve issues promptly.

Ideal candidates will have a high school diploma, 4 years in customer service or clerical work, and strong MS Office skills. This on-site role emphasizes accuracy, multi-tasking, and timely communication.

Qualifications

• High school diploma or GED required
• Four years of customer service or clerical experience; distribution center experience preferred
• Proficient in typing, data entry, MS Office and general office equipment
• Ability to manage multiple tasks in a fast-paced environment

Responsibilities

• Provide clerical support to management and operational functions (copying, filing, faxing, emailing, answering calls)
• Enter data in various systems and compile regular/ad hoc reports for management
• Serve as frontline customer service to address inquiries and escalate issues
• Assist with Business Control Self Assessment (BCSA) audit data retrieval
• Support IC/Linehaul settlement data entry and DOT file maintenance

Skills

Typing

Data entry

Phone & fax usage

Customer service

Time management

Education

High School Diploma

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a motivated clerical and administrative assistant to support hub and station operations in Augusta, Maine. The role includes data entry, report preparation, and frontline customer service to address inquiries and resolve issues promptly.

Ideal candidates will have a high school diploma, 4 years in customer service or clerical work, and strong MS Office skills. This on-site role emphasizes accuracy, multi-tasking, and timely communication.