Senior Operations Admin — PT Morning Shift, Ops & Customer Support

FedEx Corporation

Exton (PA)

On-site

USD 25,000 - 38,000

Part time

2 days ago

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Job summary

FedEx Corporation in Exton, PA seeks a part-time clerical and administrative associate to support hub and station operations, linehaul, quality assurance, and customer service. You will resolve package issues, update data, and assist with audits while delivering friendly service to customers.

Key duties include data entry, report generation, and ensuring accurate scan statuses, with minimal travel and a focus on timely delivery.

Qualifications

Minimum Education: High School Diploma or GED required.
Four (4) years customer service, clerical or related experience; dock operations or distribution center experience preferred.

Responsibilities

Provides clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
Reviews, researches and/or enters data in various systems to support the function.
Compiles data and generates regular and ad hoc reports for management.
Serves as frontline customer service to resolve inquiries and issues.
Assists with BCSA audit data retrieval and file preparation.
Supports Quality Assurance/Loss Prevention functions including loss/damage prevention activities.
Ensures timely delivery by addressing/address corrections to enable same-day shipment.
Inspects packages for proper scan statuses and addresses damages per policy.