Operations Admin: Records, Data & Customer Service

FedEx Corporation; Hunker (Westmoreland County); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx Corporation in Pennsylvania is seeking a detail-oriented administrative clerk to support hub and station operations, including linehaul, records management, quality assurance and customer service.

The role handles clerical tasks, data entry, reporting, and frontline customer inquiries, with emphasis on timely package handling and accuracy of scans and addresses.

Evening shifts Sunday to Thursday 2pm–8pm, on-site at the Hunker location, with benefits and equal opportunity employer statement.

Qualifications

• General business skills such as typing, data entry and reviewing communications.
• Software skills including Microsoft Office and web-based applications.
• Customer service skills necessary to respond to requests professionally.
• Time management, organizational and multi-tasking abilities in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering phones).
• Review and enter data in various systems to support functions.
• Compile data and produce regular and adhoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with audits and DOT/records tasks as needed.
• Track metrics and prepare weekly reports; route IC inquiries as necessary.
• Perform other duties as assigned.

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation in Pennsylvania is seeking a detail-oriented administrative clerk to support hub and station operations, including linehaul, records management, quality assurance and customer service.

The role handles clerical tasks, data entry, reporting, and frontline customer inquiries, with emphasis on timely package handling and accuracy of scans and addresses.

Evening shifts Sunday to Thursday 2pm–8pm, on-site at the Hunker location, with benefits and equal opportunity employer statement.