Operations Admin I: Logistics & Customer Support

FedEx; Hunker (Westmoreland County); On-site; USD 21,000 - 28,000; Full time

Job summary

FedEx is seeking a detail-oriented administrative associate at its hub in Hunker, PA. You will perform clerical tasks, support operations in linehaul and records management, and serve as the first point of contact for customers and internal teams.

This role emphasizes accuracy, timely communication, and a proactive approach to resolving issues. Evening shift 2:00pm – 10:00pm, Monday to Friday; minimal travel.

Qualifications

• General business skills including typing and data entry.
• Proficiency with Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.

Responsibilities

• Provides clerical support to management and operations (filing, photocopying, faxing, emailing, answering phones).
• Reviews, researches and enters data in systems to support functional area.
• Compiles data and provides regular and adhoc reports to management.
• Frontline customer service to receive, resolve and elevate inquiries and issues.
• Assists with audits and records management tasks (destruction, inventory).
• Supports QA/Loss Prevention with address searches and package condition checks.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Job description

FedEx is seeking a detail-oriented administrative associate at its hub in Hunker, PA. You will perform clerical tasks, support operations in linehaul and records management, and serve as the first point of contact for customers and internal teams.

This role emphasizes accuracy, timely communication, and a proactive approach to resolving issues. Evening shift 2:00pm – 10:00pm, Monday to Friday; minimal travel.