Evening-Shift Operations Admin & Data Support

FedEx Corporation; Reading (Berks County); On-site; USD 21,000 - 29,000; Full time

Job summary

FedEx Corporation in Reading, PA is seeking a detail‑oriented clerical professional to support hub and station operations, including records management, data entry and customer service. The role involves handling inquiries, ensuring accurate package scans, addressing mail issues, and assisting with audits and reporting to management.

Schedule: Monday to Friday, 3pm–9pm; high school diploma or GED required, prior clerical or customer service experience preferred; resume required; FedEx is an

Qualifications

• General business skills including typing, data entry and use of phone, copier and fax.
• Software skills including Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Strong time management, organization and multi-tasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, answering calls).
• Enter data in systems and compile reports for management review.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BC SAS audit data retrieval and DOT file maintenance.
• Perform records management tasks including maintenance, destruction and inventory.
• Ensure packages have proper scan statuses and are processed for same-day delivery when possible.
• Investigate missing packages and document root causes for management review.
• Handle IC settlements data entry and adjustments as directed by management.

Skills

Typing

Data Entry

MS Office

Customer Service

Time Management

Multi-tasking

Education

High School Diploma

Job description

FedEx Corporation in Reading, PA is seeking a detail‑oriented clerical professional to support hub and station operations, including records management, data entry and customer service. The role involves handling inquiries, ensuring accurate package scans, addressing mail issues, and assisting with audits and reporting to management.

Schedule: Monday to Friday, 3pm–9pm; high school diploma or GED required, prior clerical or customer service experience preferred; resume required; FedEx is an