Senior Onsite Program Manager

Adecco Group; Lacy Lakeview (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Adecco Group, a global leader in workforce solutions, is seeking an Onsite Manager II in the United States to lead large client programs, nurture client relationships, and drive performance across shifts and locations. The role focuses on recruiting, training, and developing top talent while delivering outstanding customer service to candidates and clients.

You will manage KPI/SLA governance, price and sell services, and partner with client HR/Operations to plan staffing while growing the

Qualifications

• High school diploma or equivalent required.
• 5+ years managerial/supervisory experience preferred.
• Proven track record in customer satisfaction levels.
• Knowledge of recruiting practices and applicable laws.

Responsibilities

• Grow and retain accounts.
• Build relationships with client contacts (HR, Operations).
• Present monthly/quarterly business reviews to leadership.
• Price and sell services (conversions, temporary and permanent).
• Lead recruitment team and ensure KPIs and SLAs.
• Maintain knowledge of industries, clients, roles, market share, and competition.

Skills

Client relationship management

Team leadership

KPI & SLA management

Recruitment and staffing

Communication skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

Adecco Group, a global leader in workforce solutions, is seeking an Onsite Manager II in the United States to lead large client programs, nurture client relationships, and drive performance across shifts and locations. The role focuses on recruiting, training, and developing top talent while delivering outstanding customer service to candidates and clients.

You will manage KPI/SLA governance, price and sell services, and partner with client HR/Operations to plan staffing while growing the