Senior Onsite Program Manager

Adecco Group; Hewitt (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

401(k) plan

Paid time off

Parental leave

Job summary

Adecco Group is seeking an Onsite Manager II to lead mid-to-large client programs, align with business objectives, and drive service excellence. The role focuses on recruiting, training, and developing the onsite team while delivering top-tier customer service to candidates and clients.

You will manage day-to-day activities, measure KPIs, and collaborate with client stakeholders to grow accounts and improve performance. Strong leadership and compliance with laws are essential.

Qualifications

• High school diploma or equivalent required; 5+ years of relevant work experience preferred.
• Experience managing a recruitment team in a fast-paced service environment.
• Proven ability to build client relationships and meet KPIs and SLAs.

Responsibilities

• Grow and retain accounts by developing strong client relationships with HR and Operations contacts.

Skills

Client relationships

Recruitment team leadership

KPI and SLA management

Strategic planning

Pricing and selling services

Excellent communication

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Adecco Group is seeking an Onsite Manager II to lead mid-to-large client programs, align with business objectives, and drive service excellence. The role focuses on recruiting, training, and developing the onsite team while delivering top-tier customer service to candidates and clients.

You will manage day-to-day activities, measure KPIs, and collaborate with client stakeholders to grow accounts and improve performance. Strong leadership and compliance with laws are essential.